{"id":11554,"date":"2016-11-01T14:46:56","date_gmt":"2016-11-01T13:46:56","guid":{"rendered":"https:\/\/galleriberthelsen.dk\/terms-and-conditions\/"},"modified":"2026-09-14T20:50:28","modified_gmt":"2026-09-14T18:50:28","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/galleriberthelsen.dk\/en\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"\n[et_pb_section fb_built=”1″ admin_label=”section” _builder_version=”4.16″ transparent_background=”off” make_fullwidth=”off” use_custom_width=”off” width_unit=”off” custom_width_px=”1080px” custom_width_percent=”80%” global_colors_info=”{}”][et_pb_row admin_label=”row” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” make_fullwidth=”off” use_custom_width=”off” width_unit=”off” custom_width_px=”1080px” custom_width_percent=”80%” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_post_title meta=”off” featured_image=”off” admin_label=”Post Title” _builder_version=”4.16″ title_all_caps=”off” parallax=”on” parallax_method=”off” parallax_effect=”on” use_border_color=”off” border_color=”#ffffff” border_width=”1px” border_style=”solid” global_colors_info=”{}”][\/et_pb_post_title][et_pb_text admin_label=”Text” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” use_border_color=”off” border_style=”solid” saved_tabs=”all” global_colors_info=”{}”]
\n

Galleri Berthelsen<\/h1>\n

Galleri Berthelsen<\/b>Brorsonsvej 44800 Nyk\u00f8bing F.Phone: 41424322<\/a>VAT: 37835307<\/p>\n

 <\/p>\n<\/div>\n

\n

Payment<\/h2>\n

Galleri Berthelsen accepts online payments via Visa\/Dankort, Mastercard, or MobilePay.<\/p>\n

Payment will only be debited to your account when the physical item is shipped or the virtual product is created, unless otherwise agreed or stated in your order.<\/p>\n

When paying with Visa Electron or Mastercard Debit\u2014which are debit cards\u2014the payment amount will be reserved in your account in accordance with the terms of your card until we either capture or decline the payment.<\/p>\n<\/div>\n

\n

All amounts on the website include VAT.<\/p>\n

The website uses the following currencies for pricing:Denmark – Kroner (DKK)<\/p>\n<\/div>\n

\n
\n
\n

ViaBill \u2013 You can choose to use ViaBill when shopping with us. Information about ViaBi<\/a>ll<\/span>.<\/p>\n<\/div>\n<\/div>\n<\/div>\n

\n

 <\/p>\n

Galleri Berthelsen uses a secure payment server that encrypts all information using the SSL protocol, meaning your data is secure and cannot be read by outside parties.<\/p>\n<\/div>\n

\n

Galleri Berthelsen’s own website also uses SSL protocol encryption.<\/p>\n

 <\/p>\n<\/div>\n

\n

Delivery<\/h2>\n

The delivery time for your order is 1\u20133 business days.<\/p>\n

Delivery area: We only deliver goods within Denmark.<\/p>\n<\/div>\n

\n

Galleri Berthelsen ships goods via the following methods: Pickup, GLS \u2013 Business, GLS \u2013 Private, GLS \u2013 Parcel Shop.<\/p>\n

We offer free shipping on all orders. <\/p>\n

You will be able to choose between having the package sent “without delivery” or “with delivery”.<\/p>\n

You will always receive a tracking number so you can follow your package from our warehouse to your home. <\/p>\n

 <\/p>\n<\/div>\n

\n

Right of withdrawal<\/h2>\n<\/div>\n
\n

There is a 14-day full right of withdrawal for goods purchased on the website, unless otherwise agreed or stated in your order.<\/p>\n

The 14-day period starts on the day the order is delivered.<\/p>\n

You are responsible for any return costs.<\/p>\n

Notice of your decision to withdraw must be given to us no later than 14 days after delivery, and the item(s) must be received by us no later than 14 days after we have been informed of your exercise of the right of withdrawal.<\/p>\n

To exercise the right of withdrawal, please send an email to kontakt@galleriberthelsen.dk<\/a>, including the completed standard withdrawal form (see the form at the bottom of the terms and conditions).<\/p>\n

 <\/p>\n<\/div>\n

\n

Condition of the item upon return<\/h2>\n

You are liable for the deterioration in the value of the goods due to handling other than what is necessary to determine the nature, properties and function of the goods. This means that you must try the product in the same way as if you shopped in a physical store. <\/p>\n

If the item has been tested beyond what is described above, it is considered used and of diminished value. This means that if you exercise your right of withdrawal, you will receive only a portion of the purchase price\u2014or nothing at all\u2014in return. It is up to Galleri Berthelsen to assess the condition of the item. <\/p>\n

 <\/p>\n<\/div>\n

\n

Right to make a claim<\/h2>\n

A two-year right to make a claim regarding defects applies to products in accordance with the Danish Sale of Goods Act. This right covers all defects in software, materials, and workmanship. <\/p>\n

Claims regarding defects or deficiencies must be notified to Galleri Berthelsen within a reasonable time after receipt of the goods. A period of up to two months is considered a reasonable time, unless otherwise agreed. We will refund reasonable shipping costs.<\/p>\n

The complaint is waived in the event of incorrect or unusual operation of the product.<\/p>\n

Galleri Berthelsen covers return costs to a reasonable extent.<\/p>\n

For returns, please contact the company:<\/p>\n

Galleri Berthelsen<\/b>Brorsonsvej 44800 Nyk\u00f8bing F.Phone: 41424322<\/a><\/p>\n

Claims sent via cash-on-delivery (COD) will not<\/b> be accepted.<\/p>\n

 <\/p>\n<\/div>\n

\n

Customer and Privacy Policy<\/h2>\n

We do not resell personal information and do not pass on your personal information to others, they are only registered in our customer directory. You can have your information deleted at any time. <\/p>\n

To enter into an agreement with Galleri Berthelsen, we need the following information:. Name. Address. Telephone number. E-mail address <\/p>\n

We register your personal data with the aim of being able to deliver the goods to you.<\/p>\n

Personal data is recorded by Galleri Berthelsen and stored for up to five years, after which the data is deleted.<\/p>\n

When personal data is collected via our website, we ensure that this always takes place with your explicit consent, so that you are informed of exactly what information is being collected and why.<\/p>\n

The director and employees of Galleri Berthelsen have access to the information registered about you.<\/p>\n

The data controller at Galleri Berthelsen is: Heidi Berthelsen<\/p>\n

We do not store or transmit customer information in encrypted form.<\/p>\n

If your data is registered with Galleri Berthelsen, you always have the right to object to the registration. You also have the right to access the information registered about you. You hold these rights under the Personal Data Act, and inquiries regarding this matter should be directed to kontakt@galleriberthelsen.dk<\/a>. <\/p>\n

CookiesCookies are used on https:\/\/galleriberthelsen.dk\/<\/b> to optimize the website and its functionality, thereby making your visit as easy as possible.<\/p>\n

You can delete cookies from your computer at any time; please refer to the instructions in the Webshop Cookies and Privacy Policy<\/a>.<\/p>\n<\/div>\n

\n

<\/b><\/p>\n

Log statisticsWe use log statistics on https:\/\/heidi-kreativitet.dk\/<\/b>, which means that a statistics system collects information that can provide a statistical overview of how many visitors we have, where they come from, where they leave the website, etc.<\/p>\n

The log statistics are used solely for the purpose of optimizing Galleri Berthelsen’s website.<\/p>\n

 <\/p>\n<\/div>\n

\n

Consumer protection<\/h2>\n

Read more about your consumer protection when purchasing via a PensoPay payment solution:https:\/\/pensopay.com\/mere\/forbrugerbeskyttelse\/<\/a> <\/p>\n

 <\/p>\n<\/div>\n

\n

Complaint procedures<\/h2>\n

In the event of a complaint, please provide our email address (kontakt@galleriberthelsen.dk) and the website where you purchased the item.Complaints regarding a product or service may be submitted to the Center for Complaint Resolution (Center for Klagel\u00f8sning), N\u00e6vnenes Hus, Toldboden 2, 8800 Viborg.You can submit a complaint to the Center for Complaint Resolution via the N\u00e6vnenes Hus complaints portal (Link)<\/a>.For residents of the EU, complaints must be submitted via the European Commission\u2019s online dispute resolution platform.ec.europa.eu<\/a><\/p>\n

\n

Standardfortrydelsesformular<\/h3>\n
(only complete and return this form if you wish to exercise your right of withdrawal)<\/div>\n
– To [insert the trader’s name, physical address and, if applicable, fax number and e-mail address of the trader himself]:<\/div>\n
– I\/we (*) hereby announce that I\/we (*) wish to exercise the right of withdrawal in connection with my\/our (*) purchase agreement for the following goods (*)\/delivery of the following services (*)<\/div>\n
– Ordered on (*)\/received on (*)<\/div>\n
– Consumer’s name (Consumers’ names)<\/div>\n
– Consumer’s address (Consumers’ address)<\/div>\n
– Consumer’s signature (Consumers’ signatures) (only if the content of the form is communicated on paper)<\/div>\n
– Date<\/div>\n<\/div>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]\n","protected":false},"excerpt":{"rendered":"

Galleri Berthelsen Galleri BerthelsenBrorsonsvej 44800 Nyk\u00f8bing F.Phone: 41424322VAT: 37835307   Payment Galleri Berthelsen accepts online payments via Visa\/Dankort, Mastercard, or MobilePay. Payment will only be debited to your account when the physical item is shipped or the virtual product is created, unless otherwise agreed or stated in your order. When paying with Visa Electron or […]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"class_list":["post-11554","page","type-page","status-publish","hentry"],"yoast_head":"\nTerms and Conditions - Galleri Berthelsen<\/title>\n<meta name=\"description\" content=\"Read about Galleri Berthelsen\u2019s terms and conditions here. We offer free shipping on all orders and a 14-day right of withdrawal. Buy Danish art here.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/galleriberthelsen.dk\/en\/terms-and-conditions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Terms and Conditions - Galleri Berthelsen\" \/>\n<meta property=\"og:description\" content=\"Read about Galleri Berthelsen\u2019s terms and conditions here. We offer free shipping on all orders and a 14-day right of withdrawal. Buy Danish art here.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/galleriberthelsen.dk\/en\/terms-and-conditions\/\" \/>\n<meta property=\"og:site_name\" content=\"Galleri Berthelsen\" \/>\n<meta property=\"article:modified_time\" content=\"2026-09-14T18:50:28+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/galleriberthelsen.dk\\\/en\\\/terms-and-conditions\\\/\",\"url\":\"https:\\\/\\\/galleriberthelsen.dk\\\/en\\\/terms-and-conditions\\\/\",\"name\":\"Terms and Conditions - Galleri Berthelsen\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/galleriberthelsen.dk\\\/en\\\/#website\"},\"datePublished\":\"2016-11-01T13:46:56+00:00\",\"dateModified\":\"2026-09-14T18:50:28+00:00\",\"description\":\"Read about Galleri Berthelsen\u2019s terms and conditions here. We offer free shipping on all orders and a 14-day right of withdrawal. Buy Danish art here.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/galleriberthelsen.dk\\\/en\\\/terms-and-conditions\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/galleriberthelsen.dk\\\/en\\\/terms-and-conditions\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/galleriberthelsen.dk\\\/en\\\/terms-and-conditions\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Hjem\",\"item\":\"https:\\\/\\\/galleriberthelsen.dk\\\/en\\\/heidi-berthelsen\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Terms and Conditions\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/galleriberthelsen.dk\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/galleriberthelsen.dk\\\/en\\\/\",\"name\":\"Galleri Berthelsen\",\"description\":\"UNIK DANSK KUNST AF Heidi Berthelsen\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/galleriberthelsen.dk\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Terms and Conditions - Galleri Berthelsen","description":"Read about Galleri Berthelsen\u2019s terms and conditions here. We offer free shipping on all orders and a 14-day right of withdrawal. Buy Danish art here.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/galleriberthelsen.dk\/en\/terms-and-conditions\/","og_locale":"en_US","og_type":"article","og_title":"Terms and Conditions - Galleri Berthelsen","og_description":"Read about Galleri Berthelsen\u2019s terms and conditions here. We offer free shipping on all orders and a 14-day right of withdrawal. Buy Danish art here.","og_url":"https:\/\/galleriberthelsen.dk\/en\/terms-and-conditions\/","og_site_name":"Galleri Berthelsen","article_modified_time":"2026-09-14T18:50:28+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"6 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/galleriberthelsen.dk\/en\/terms-and-conditions\/","url":"https:\/\/galleriberthelsen.dk\/en\/terms-and-conditions\/","name":"Terms and Conditions - Galleri Berthelsen","isPartOf":{"@id":"https:\/\/galleriberthelsen.dk\/en\/#website"},"datePublished":"2016-11-01T13:46:56+00:00","dateModified":"2026-09-14T18:50:28+00:00","description":"Read about Galleri Berthelsen\u2019s terms and conditions here. We offer free shipping on all orders and a 14-day right of withdrawal. Buy Danish art here.","breadcrumb":{"@id":"https:\/\/galleriberthelsen.dk\/en\/terms-and-conditions\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/galleriberthelsen.dk\/en\/terms-and-conditions\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/galleriberthelsen.dk\/en\/terms-and-conditions\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Hjem","item":"https:\/\/galleriberthelsen.dk\/en\/heidi-berthelsen\/"},{"@type":"ListItem","position":2,"name":"Terms and Conditions"}]},{"@type":"WebSite","@id":"https:\/\/galleriberthelsen.dk\/en\/#website","url":"https:\/\/galleriberthelsen.dk\/en\/","name":"Galleri Berthelsen","description":"UNIK DANSK KUNST AF Heidi Berthelsen","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/galleriberthelsen.dk\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/P86dz9-30m","_links":{"self":[{"href":"https:\/\/galleriberthelsen.dk\/en\/wp-json\/wp\/v2\/pages\/11554","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/galleriberthelsen.dk\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/galleriberthelsen.dk\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/galleriberthelsen.dk\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/galleriberthelsen.dk\/en\/wp-json\/wp\/v2\/comments?post=11554"}],"version-history":[{"count":1,"href":"https:\/\/galleriberthelsen.dk\/en\/wp-json\/wp\/v2\/pages\/11554\/revisions"}],"predecessor-version":[{"id":11555,"href":"https:\/\/galleriberthelsen.dk\/en\/wp-json\/wp\/v2\/pages\/11554\/revisions\/11555"}],"wp:attachment":[{"href":"https:\/\/galleriberthelsen.dk\/en\/wp-json\/wp\/v2\/media?parent=11554"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}